Privacy Policy
At Brown's Premier Detailing, we are committed to providing professional mobile detailing services while protecting our customers and their information. By booking a service with us, you agree to the following terms. We are not responsible for pre-existing damage, including scratches, dents, paint defects, broken parts, or mechanical/electrical issues. Customers must remove personal belongings before service, as we are not liable for lost, stolen, or damaged items left inside the vehicle. While we use professional-grade products and techniques, certain stains, odors, pet hair, or damage may not be completely removable. Additional charges may apply for vehicles in extreme condition such as excessive dirt, pet hair, spills, or biohazards. Service availability may also be affected by weather, location, or unsafe working conditions.
Your privacy is important to us. When you contact us, book a service, or fill out a form, we may collect basic information such as your name, phone number, email, vehicle details, and service preferences. This information is used only to schedule and provide services, communicate with you about your appointment, send confirmations or reminders, and improve our services. We do not sell, rent, or share your personal information with third parties, except as required by law. We take reasonable steps to protect your information, but please note that no method of electronic storage or communication is 100% secure. You may request to update or delete your information at any time by contacting us. This privacy policy may be updated occasionally, and any changes will be posted here with the updated date.
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Same-day cancellations may result in a fee or forfeiture of deposit if one was required. Payment is due upon completion of service unless agreed upon in advance, and we accept cash, card, Venmo, Zelle, etc. By booking a service with us, you acknowledge and agree to these terms and conditions.
If you have any questions about these terms or policies, please contact us at (318) 680-5686 or Contact@brownspremierdetailing.com